Your Business Should Run
Even When You Can't
We deploy a complete AI-powered operating system into your service business — missed calls answered, leads nurtured, reviews automated, pipeline visible, old contacts reactivated. Six systems. One platform. Live in 7 days.
📍 Vancouver-based · Remote available · Live in 7 days
Serving trades · clinics & med spas · law firms
Your Business Has Six Leaks.
Most Owners Only Plug One.
When you're on the tools, on the phone, and putting out fires — the revenue slipping through the cracks is invisible. Until it shows up on your competitor's balance sheet.
You miss the call. They call the next guy.
Leads don't leave voicemails. They Google your competitor, get answered, and book. You never knew they called.
You follow up when you remember. That's too late.
The average service business takes 47 hours to follow up on a lead. The business that responds in 5 minutes wins the job — every time.
You do great work. Google doesn't know it.
Happy clients don't leave reviews on their own. Without a system that asks, your reputation stalls — and new clients pick someone with more stars.
Quoted leads go quiet. You never follow up.
A prospect says "let me think about it." You mean to follow up. You don't. Three weeks later they hired someone else — and you never sent a second message.
You're paying 6 tools to do what one should.
Calendly, Mailchimp, a separate review tool, a CRM, a chat widget, an invoicing app. They don't talk to each other. Leads fall between them every day.
Your old contact list is worth thousands. It's collecting dust.
Past clients who loved you, leads who almost booked, referrals who went cold — all sitting in a spreadsheet. One reactivation campaign can fill your calendar in 48 hours.
The fix isn't hiring more people. It's one platform, built right, running while you work.
Six Systems. Every Leak Plugged.
Your Business Runs While You Do.
We don't deploy a chatbot. We build a complete operating layer on GoHighLevel that handles every revenue-critical job your business currently handles manually — or misses entirely.
Missed Call Recovery
You're up a ladder or with a client in the chair. Your phone rings. You can't answer. We already did.
- That person — whether they need a quote for their deck or want to book a haircut — gets a text back in under 60 seconds
- They book themselves into your calendar without you ever calling them back
- They get a reminder the day before, so they actually show up — whether that's at your shop or your job site
- You wrap up, check your phone, and see a new booking already confirmed
24/7 AI Receptionist
Someone messages at 11 PM about a leaking pipe or a last-minute colour appointment. They get an answer. You get the lead.
- It handles "do you come to my area?" just as well as "what walk-in times do you have?"
- It answers pricing questions, availability, and service details — without you touching your phone
- It sounds like you, not a robot — trained on your actual services, your prices, your tone
- The second someone's ready to commit, it alerts you. You step in only to close.
Reputation on Autopilot
You finish a job, or a client walks out of your shop happy. The review writes itself. You didn't have to ask.
- The moment a job is marked done or an appointment ends, the customer gets a review request — automatically
- Whether it's a landscaper finishing a yard or a clinic completing a treatment, the timing is always right
- Your Google rating climbs week after week without you chasing a single person
- If someone leaves a bad review, you're the first to know — not the last
Lead Nurture Machine
They said "I'll think about it." — whether that was after your quote or after they walked out of your store. The system follows up so you don't have to.
- Every lead that doesn't book gets a sequence of friendly follow-ups spread over 90 days
- Two days after you send a quote — or after someone visits but doesn't book — they get a gentle check-in
- Most of those "dead leads" weren't dead. They just needed one more nudge at the right time.
- When they finally reply, it comes straight to you. You close it.
Live Business Dashboard
You stop guessing and start knowing — who enquired, who's booked, who owes you money.
- Whether you're tracking service calls across the city or appointment slots at your location, it's all in one place
- No more sticky notes, missed callbacks, or forgetting which quote you sent last Tuesday
- Every Monday you get a clear picture of what's coming in that week — without asking for it
- You finally feel like you're running the business, not just reacting to it
Database Reactivation
You have a list of people who already trust you — past clients, old enquiries, regulars you haven't seen in months. Most are sitting idle.
- We send one well-timed message to your whole list — whether that's previous job customers or clients who haven't booked an appointment in a while
- No cold outreach — these people already know your name and chose you before
- Within 48 hours, replies start coming in and bookings start filling the calendar
- Most clients pull 3–8 confirmed jobs or appointments from a list they'd completely forgotten about
Stop Paying for Tools
That Don't Talk to Each Other
The average service business pays $400–$700/month across disconnected tools. Leads fall between them every day. We replace the entire stack with one unified system.
All Connected.
Done for You.
GoHighLevel is the enterprise CRM platform built for exactly this — and Noviya deploys it fully configured for your business. Scheduling, email, SMS, reviews, pipeline, chat, and payments. Native. No Zapier duct tape.
Includes platform + Noviya management + direct support line
Calculate Your Savings — Book a Call →Most Businesses Are Sitting
on Money They Can't See
Lead nurture and database reactivation are the two highest-ROI systems we deploy. Most service businesses have never used either — and don't realize how much revenue they're leaving on the table.
Most service businesses follow up once, maybe twice. Then they move on. The reality: 80% of sales happen between the 5th and 12th follow-up. Your competitors aren't following up either — which means automated persistence wins every time.
- Multi-touchpoint sequences: SMS, email, and voicemail drops over 90 days
- Personalised messages that reference their specific enquiry
- Automatic "check-in after quote" — sent 48 hours after every estimate
- Leads who respond are instantly moved into your live pipeline
- You see every sequence, every open, every response — in one view
You already have a list of people who know you, trusted you, or almost booked. Past clients. Old leads. Referrals that went quiet. That list is worth real money — it just needs a single, well-timed message to reactivate it.
- We import your existing contact list into the platform
- One targeted campaign goes out — via SMS and email
- Replies are captured and sorted automatically into your pipeline
- No cold outreach — these are warm contacts who already know your name
- Can be run any time business slows down for an instant pipeline boost
When the System Runs,
You Finally Get to Lead
What the system does — starting day one
You Don't Have 100 Hours
to Learn AI. We Do.
If You Try to DIY It
- ❌ 60–120 hours of setup — pulled from your working hours
- ❌ Most businesses activate less than 10% of what's possible
- ❌ One misconfigured workflow and leads vanish silently
- ❌ When it breaks at 9 PM, there's no one to call
When Noviya Builds It
- ✅ Fully live in 7 days — you touch nothing
- ✅ Every workflow built, tested, and connected end-to-end
- ✅ We run a real lead through it before you go live
- ✅ Direct line to us when anything needs adjusting
"You hired us so you wouldn't have to think about this. So you won't."
One Call. Six Steps.
Then It Runs Without You.
We get on a call and dig into how your business actually runs — how leads come in, where they fall through, what a typical week looks like. No forms, no homework. You talk, we listen, we map it out.
While you're running your business, we're configuring every system — call recovery, follow-up sequences, review requests, AI responses, pipeline — all tailored to exactly how you operate.
Before a single real lead touches the system, we run a full live demo — we play the role of your customers, sending messages and calling in, so you can watch the system respond exactly as your clients would experience it. No guessing, no wasted leads.
Want the AI to reply differently? Adjust a follow-up message? Change how appointments get confirmed? We make those changes right there on the call while you watch. Nothing goes live until you're happy with it.
We walk you through your live dashboard — every lead, every message, every booking in one place. Then we flip the switch together. Real leads start flowing in. Your business runs itself from here.
We don't hand you a login and disappear. We stay inside your platform, monitor performance, make tweaks as your business evolves, and are reachable on a direct line — not a support ticket queue.
You're Running the Business.
The Business Should Run Too.
Trades business? You miss calls on job sites. You're on a roof or under a crawl space, and the lead calls your competitor because you didn't answer. When you're on the job, Noviya answers the phone.
Dental or chiropractic clinic? Your front desk misses calls while rooms are full. That call was a booking. Happy patients don't leave reviews unprompted — and without a system that asks, your rating stays flat.
Law firm or accounting practice? Your follow-up is manual and your reviews are accidental. You're referral-dependent — and new clients pick the firm with more stars. Both are costing you referrals you'll never see.
If you're the owner, the operator, and the closer — and leads are slipping through because you can't be everywhere at once — this was built for exactly that problem.
Not the right fit for e-commerce, SaaS, or businesses without a direct client relationship.
Things Owners Ask
Before They Book
That's exactly why we exist. You don't set anything up, configure anything, or learn any software. We build it, we test it, and we hand you a dashboard that shows you what's happening — on your phone, in plain English. If you can read a text message, you can use this.
You text us directly — not a helpdesk, not a chatbot. We're watching the system and we fix it fast. Most issues are caught and resolved before you'd even notice. That's part of what the monthly retainer covers.
The agents are trained on your tone, your services, and how your business actually communicates. Most clients tell us their customers think it's a real person. And when a situation needs a human touch, the system hands it off to you immediately.
Book a call this week, and you can be live and capturing leads within 7 days. We move fast because we know every day without the system is a day you're losing leads you'll never get back.
You do. Everything runs on enterprise-grade infrastructure in your name. We're the deployers, not the owners.
I spent years as the commercial operator behind one of Canada's top-ranked digital transformation practices — running executive discovery, touring facilities, coordinating departments, and driving a 100% grant approval rate across 31 SME engagements in healthcare, construction, and professional services. I've been the trusted "go-to tech person" for service businesses long after the initial engagement ended — delivering cybersecurity audits, automations, and marketing systems as an embedded partner.
I also built from scratch. In prior roles I constructed complete commercial infrastructures — CRM, scripts, workflows, pricing strategy — solo, before a single hire. I know what breaks when there's no system, and exactly where to plug the gaps first.
Noviya is what I would have deployed for my clients if the tools had been available then. Six systems. Seven days. Direct line to me — not a support queue.
Stop Running the Business.
Let It Run Itself.
Book a free 45-minute call. We'll map out exactly what your business needs to run without you — no pitch, no pressure, just a clear plan you can keep.
📍 Vancouver-based · Remote calls available · 2 spots/month — Toly is in every deployment personally